Privacy & Cookie Policy

1. Introduction

1.1 This Privacy & Cookie Policy details how we, Emulsion Cosmetics Limited, a company registered in England with registered number 110632513 and with a registered office at Belgrave House, 39-43 Monument Hill, Weybridge KT13 8RN, collect, use and process personal data provided to us. This Privacy & Cookie Policy affects your legal rights and obligations so please read it carefully. If you do not agree to be bound by this Privacy & Cookie Policy, do not use our website and do not provide us with any personal data. If you have any questions, you can contact us at customerservice@emulsion.co.uk or by telephone on 0203 011 2993.

1.2 We reserve the right to update this Privacy & Cookie Policy from time to time at our discretion. If we do so, the updated version will be effective as soon as it is accessible. You are responsible for regularly reviewing this Privacy & Cookie Policy so that you are aware of any changes to it.

1.3 For the purpose of the Data Protection Act 1998 (as replaced or amended from time to time) we are the data controller of your personal data.

 

2. Collecting Your Data

2.1 We will collect your personal data such as name, email address, geographical address and telephone number either automatically when you register on our website, order goods from us or otherwise contact us. All personal data that you provide to us must be true, complete and accurate, and you must notify us of any changes to such personal data. You must not register under someone else’s name.

2.2 If you register on our website through your Facebook account, you agree that we shall receive certain personal data relating to your Facebook account.

2.3 When you use our website, we automatically collect and store information about your device and your activities. This information could include (a) your computer or other device’s unique ID number; (b) your mobile device’s geographic location; (c) your IP address: (d) technical information about your device such as type of device, web browser or operating system; (e) your preferences and settings such as time zone and language; (f) how long you used the system and which services and features you used.

2.4 We may also allow advertisers and advertising networks to collect information about your computer or mobile device, activities, and geographic location to enable them to display targeted ads to you.

 

3. Use of your personal data

3.1 We may use your personal data to (a) manage your account, including processing orders, payment, delivery and any returns you may wish to make; (b) prevent potentially prohibited or illegal activities and enforce our terms of sale & use Terms & Conditions; (c) customise, measure and improve our services, content and advertising; (d) better understand our users, diagnose and fix problems; and (e) on an anonymous basis, for research purposes and for our general business purposes.

3.2 We do not share personal data with third parties, except (a) to respond to legal requirements (including under the Data Protection Act 1998 as amended or replaced) or to protect a third party’s rights, property, or safety; (b) if required to do so by a court order or in respect of a threat of criminal or civil action; (c) to any service providers, sub-contractors and agents that we may appoint to perform functions on our behalf and in accordance with our instructions and all applicable laws including fulfillment houses and customer service providers; and (d) in connection with, or during negotiations of, any merger, sale of assets, consolidation or restructuring, financing, or acquisition of all or a portion of our business by or into another company.

 

4. Marketing

4.1 When you register with us, you will be offered the opportunity to consent to receive marketing email messages from us

4.2 You can choose to no longer receive marketing emails from us by contacting us at customerservice@emulsion.co.uk or clicking unsubscribe from a marketing email. We shall therefore retain your personal data in our records for marketing purposes until you notify us that you no longer wish to receive marketing emails from us.

 

5. Where we hold and process your personal data

5.1 Some or all of your personal data may be stored or transferred outside of the European Economic Area (the EEA) for any reason, including for example, if our email server is located in a country outside the EEA or if any of our service providers are based outside of the EEA. You are deemed to accept and agree to this by using the Services and submitting personal data to us. If we do store or transfer your personal data outside the EEA, we will take all reasonable steps to ensure that your data is treated as safely and securely as it would be within the EEA and under the Data Protection Act 1998 (as amended or replaced).

 

6. Cookies

6.1 A cookie is a small text file containing a unique identification number that is transferred (through your browser) from a website to the hard drive of your computer. The cookie identifies your browser but will not let a website know any personal data about you, such as your name and/or address. These files are then used by websites to identify when users revisit that website.

6.2 Our website uses cookies so that we can recognise you when you return and personalise your settings and preferences. Most browsers are initially set up to accept cookies. You can change your browser settings either to notify you when you have received a cookie, or to refuse to accept cookies. Please note that website may not operate efficiently if you refuse to accept cookies. Below is a list of the cookies used on the website and what they do:

 

Cookie

What it does

Drupal_tableDrag_showWeight

Determines whether a numeric weight is shown when a table is dragged. This cookie expires 23 days from the session date.

 

[fbm]  

Set by Facebook for application integration and expires within one year. 

 

[__unam]

This cookie stems from “ShareThis”; the service we use for allowing users to share certain pages on our site with social networks.

 

[_ga]  

Used to distinguish users.

 

[SESS] 

Stores the session ID of an authenticated user to provide them a better user experience. This cookie expires 23 days from the session date.

 

[__utma]

Used to distinguish users and sessions. The cookie is created when the javascript library executes and no existing __utma cookies exists. The cookie is updated every time data is sent to Google Analytics.

 

[__utmc]

Takes a timestamp of the exact moment in time when a visitor leaves a site. __utmc has no way of knowing when a user closes their browser or leaves a website, so it waits 30 minutes for another page view to happen, and if it doesn’t, it expires.

 

[__utmz] 

Keeps track of where the visitor came from, what search engine you used, what link you clicked on, what keyword you used, and where they were in the world when you accessed a website. This cookie is how Google Analytics knows to whom and to what source / medium / keyword to assign the credit for a Goal Conversion or an Ecommerce Transaction. __utmz also lets you edit its length with a simple customisation to the Google Analytics Tracking code. Stores the traffic source or campaign that explains how the user reached your site. The cookie is created when the javascript library executes and is updated every time data is sent to Google Analytics.

 

[has_js]

Determines whether the user has JavaScript enabled. This cookie expires 23 days from the session date.

 

6.3 We also use Google Analytics to monitor how our website is used. Google Analytics collects information anonymously and generates reports detailing information such as the number of visits to the system, where visitors generally came from, how long they stayed on the system, and which pages they visited. Google Analytics places several persistent cookies on your computer’s hard drive. These do not collect any personal data. If you do not agree to this you can disable persistent cookies in your browser. This will prevent Google Analytics from logging your visits.

 

7. Security

7.1 We take appropriate security measures (including physical, electronic and procedural measures) to help safeguard your personal data from unauthorised access and disclosure. The technology that we use and the security policies which we have implemented are intended to safeguard your information from unauthorised access and improper use. For example, our website is SSL Cerfitied, passwords are encrypted and we regularly back up our system. However, no system can be completely secure. Therefore, although we take steps to secure your information, we do not promise that your personal data or other content that you upload to the system will always remain secure. 

 

 

8. Your rights

8.1 You have the right to obtain from us a copy of the personal data that we hold for you, and to require us to correct errors in the personal data that we process for you if it is inaccurate or incomplete. You also have the right at any time to require that we delete your personal data. To exercise these rights, or any other rights you may have under applicable laws, please contact us at customerservice@emulsion.co.uk.

8.2 Please note, we reserve the right to charge an administrative fee of £10 if you wish to obtain a copy of the personal data that we hold for you.

8.3 If you have any complaints in relation to this policy or otherwise in relation to our processing of your personal data, you should contact the Information Commissioner, see www.ico.org.uk

 

9. General

9.1 If any provision of this Privacy & Cookie Policy is held by a court of competent jurisdiction to be invalid or unenforceable, then such provision shall be construed, as nearly as possible, to reflect the intentions of the parties and all other provisions shall remain in full force and effect.

9.2. This Privacy & Cookie Policy shall be governed by and construed in accordance with the law of England and Wales, and you agree to submit to the exclusive jurisdiction of the English Courts.